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About Us

We work with people first, property second

ABOUT US

We work for YOU

You have a choice when it comes to the contractor you hire to restore your property. You deserve a contractor who puts you first. As an independent and locally-owned company, we work for you – not a large corporation or insurance company. Which means your satisfaction is always our top priority and we will ensure you receive the quality of service you deserve.

Our rich history of experience in general construction, structural repair, full-service remodeling, and emergency response means that we not only claim to “handle it all” when it comes to your restoration project – we actually deliver on that promise.

To help families and businesses restore peace of mind and get back to normal faster after a disaster.

A better restoration experience for property owners and their insurance partners from start to finish with full-service emergency mitigation, restoration, and reconstruction solutions all under one roof.

OUR HISTORY

HELPING FAMILIES AND RESTORING HOMES IS IN OUR BLOOD

Through three generations, our family has served the Rochester, NY community by providing emergency response and property restoration, starting with our grandfather Salvatore “Sam” Muoio. Sam spent most of his career as a Lieutenant with the Rochester City Fire Department at Engine Company 9 on Parsells Avenue, focusing on fire prevention and fire safety education within the community. When he was not at the fire station, he was maintaining and rehabing dozens of homes throughout the city, providing safe and comfortable housing for his tenants,neighbors, and friends. His passion for serving Rochester and restoring damaged properties was passed down to his son, Bill, and later to his grandson and founder, Chris Muoio.

After more than two decades as a master carpenter and general contractor providing complete home remodeling and complex structural repairs of damaged properties, Chris and his wife Dayna founded Rochester Fire Restoration in 2021 with the goal of delivering full-service fire, water, and mold remediation and emergency services and complete reconstruction for homes and businesses throughout Monroe County and surrounding areas.

Today they not only aim to continue grandpa Sam’s legacy of service to the local community, but to remain true to the values that he instilled in his family so many years ago – honesty, integrity, and pride in a job well done.

CHRIS & DAYNA MUOIO

Owners/Operators

Peanut butter and jelly, chips and dip, Buffalo wings and the Buffalo Bills…you can’t have one without the other. Like all of these (arguably) perfect pairings, Chris and Dayna Muoio, the founders of Rochester Fire Restoration work together to further our mission and vision of helping families and businesses restore peace of mind after a disaster.

While Chris heads up our mitigation, construction, and production teams, Dayna leads all things operations, business development, sales, and marketing. 

Together, they share one common goal of ensuring that you’re not just satisfied with the final result of your restoration but that you feel good about your experience along the way. When these two aren’t responding to an emergency or helping customers through the recovery process, you can find them at home with their daughter Sophia, or out exploring local parks, scouring antique markets, or checking out the latest restaurants and pizza joints around town.

As owner and founder of Rochester Fire Restoration Chris brings over two decades of experience in construction and property restoration to the company and oversees all aspects of construction project management, sales, and customer service.

Not only is Chris a master-level carpenter, but he also…

  • Holds a degree in Construction Management from Alfred State College
  • Is an IICRC Certified Fire and Smoke Damage Restoration Technician (FSRT) and IICRC Water Damage Restoration Technician (WRT)
  • Is an NYS Licensed Mold Remediation Contractor

His meticulous attention to detail and passion for helping others enable Chris to lead the Rochester Fire Restoration team forward to serve our customers and insurance partners.

Dayna ensures that our people, processes, and communications are aligned to create a stress-free experience for our customers and insurance partners – from the first click to the final handshake.

Prior to joining the Rochester Fire Restoration team, she led strategic marketing and communications for Fortune 500 companies and non-profit organizations in the education, life sciences, and healthcare sectors for over a decade, where she developed a passion for helping brands and businesses improve the lives of their customers and the communities around them. In every role, her work has always centered around listening to customers to thoroughly understand their needs, and developing and sharing new solutions to improve their lives — whether it’s helping science teachers inspire their students with new digital science resources, or bringing a smile to the faces of individuals with disabilities and their loved ones with record-breaking fundraising events that enable local and national research and programs.

Her passion for listening and communicating with customers and insurance partners means that she’s constantly developing new ways to better serve their needs, with the goal of helping to make a difficult situation a little easier and less stressful for all involved.